One way to resolve conflicts is to involve a neutral third party who facilitates dialogue between the parties through mediation. The mediator's role is to help the parties reach a mutually acceptable solution.

By asking questions about the needs, desires, objectives, constraints and values of both parties and ensuring impartiality, it is possible to move more quickly towards a shared solution, avoiding the pitfalls and distractions of personal attacks that worsen the climate and do not lead to solutions.

*Non-legal mediation