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HR e responsabili
dello sviluppo del personale

To support him to manage the co-worker, the team, himself, the situation.
"He/She drives me crazy but I need hom/her. How can I manage a difficult talented person?
To support him to get out of a situation that he contributed (even unintentionally) to create.
"it's not me. The others are not understanding me"
A collection of objective observations and evaluations of how colleagues, customers and stakeholders subjectively view the situation and the employee concerned.
‘What people think or say behind a person's back is not necessarily true or correct, but it is very useful to take into consideration.’

For HR e personnel development

"‘The strength of a system is given by its weakest element’"

There are “difficult” employees who contribute to conflict situations within the organisation in which they work.

People with strong characters, with a “dual” view (either black or white), who listen little, who do NOT know how to negotiate, communicate, relate to other people on the same level.

To provide people experiencing conflict with the tools and techniques to recognise, prevent, contain, de-escalate conflict.
‘Sometimes I feel like I'm trying to put out a fire while the people around me are enjoying pouring out petrol.’ [Project Manager]
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Availability

By appointment:
Monday-Friday 09:00-18:00
Saturday: on request

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