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Per dirigenti, manager e chi ha responsabilità si persone

How to say no without making the other person feel offended. The tools of the Harvard negotiation school and a structured process for saying no — or moving from no to yes.
The principles and tools of NLP applied to communication, negotiation and persuasive impact
For those who do not want to rely solely on externally taught techniques, but want to find and build their own authentic way of communicating.

For directors, managers, coordinators and people who have a leadership role

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Saturday: on request

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